Privacy Policy
Effective Date: October 23, 2026
Trailer Tales LLC (“Trailer Tales,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Information You Provide Directly
When you contact us, request information, place an order, or otherwise interact with our website, we may collect:
- First and last name
- Billing address
- Shipping or delivery address
- Email address
- Telephone number
- Payment information
- Order information
- Product preferences
- Delivery instructions
- Information submitted through contact or quote forms
- Communications you send to us
We only request information that is reasonably necessary for the applicable transaction, service, or communication.
Account Information
If our website provides customer accounts, we may collect information associated with your account, such as your name, email address, login credentials, saved addresses, and order history.
Order Information
When you purchase a product, we may collect information necessary to process and fulfill your order, including the products purchased, order amount, transaction information, delivery address, and applicable delivery instructions.
2. Payment Information
Payments may be processed through third-party payment processors.
Depending on the payment method used, your payment information may be transmitted directly to the applicable payment provider rather than being stored directly by Trailer Tales LLC.
Third-party payment processors may have their own privacy policies and terms governing their handling of payment information.
Trailer Tales LLC does not intentionally request or store complete payment card information when our payment processor handles that information directly.
3. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Arrange product delivery
- Provide customer service
- Respond to questions and inquiries
- Provide quotes or product information
- Communicate about orders
- Process payments
- Manage customer accounts
- Improve our website and services
- Understand website usage
- Prevent fraud and unauthorized activity
- Maintain website security
- Comply with legal obligations
- Send marketing communications where permitted and appropriate
- Administer promotions or other services you request
We use information for legitimate business purposes and to provide the products and services requested by our customers.
4. Communications
If you contact Trailer Tales LLC, we may use the information you provide to respond to your inquiry.
If you place an order, we may contact you regarding:
- Order confirmation
- Payment
- Product availability
- Delivery arrangements
- Delivery updates
- Order changes
- Customer service matters
These transactional communications may be sent even if you have opted out of promotional marketing communications.
5. Marketing Communications
Where permitted by applicable law, Trailer Tales LLC may send promotional communications about products, services, offers, or company updates.
You may unsubscribe from promotional emails by following the unsubscribe instructions included in the applicable message.
Opting out of marketing communications does not necessarily stop transactional or service-related communications concerning an order or account.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the website and understand how visitors interact with it.
Cookies may be used for purposes such as:
- Keeping the website functioning
- Remembering preferences
- Maintaining shopping cart functionality
- Understanding website traffic
- Improving website performance
- Measuring marketing effectiveness
- Providing relevant advertising where applicable
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
7. Analytics
We may use analytics services to understand how visitors use our website.
Analytics technologies may collect information such as:
- Pages visited
- Approximate location
- Device type
- Browser type
- Referral source
- Time spent on pages
- General website activity
Analytics providers may process this information according to their own privacy policies.
8. Advertising
Trailer Tales LLC may use third-party advertising and marketing services to promote our products.
These services may use cookies, pixels, tags, or similar technologies to measure advertising performance or display advertisements that may be relevant to users.
Where applicable, you may be able to manage advertising preferences through your browser, device, or the applicable advertising platform.
9. How We Share Information
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide requested products or services.
These parties may include:
- Payment processors
- Shipping and delivery providers
- Transportation companies
- Product suppliers or manufacturers
- Website hosting providers
- Technology providers
- Analytics providers
- Customer service providers
- Marketing service providers
- Professional advisors
- Government authorities when legally required
We do not sell your personal information simply as part of ordinary order processing.
Third parties receiving information may use it only for the purposes for which it was provided or as otherwise permitted by applicable law.
10. Shipping and Delivery Providers
To fulfill an order, we may provide delivery-related information to transportation providers or other service providers.
This information may include your name, telephone number, delivery address, product information, and delivery instructions.
The information is used to coordinate delivery and related services.
11. Legal Requirements
We may disclose personal information when we believe disclosure is reasonably necessary to:
- Comply with applicable law
- Respond to a lawful government request
- Protect our legal rights
- Prevent fraud
- Investigate suspected unlawful activity
- Protect customers or other individuals
- Protect the security of our website or systems
- Enforce our Terms & Conditions
12. Business Transfers
If Trailer Tales LLC is involved in a merger, acquisition, reorganization, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should avoid sending sensitive information through unsecured communications unless specifically requested through an appropriate secure process.
14. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested products or services
- Maintain business and transaction records
- Fulfill legal and accounting requirements
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Maintain legitimate business records
Retention periods may vary depending on the type of information and applicable legal requirements.
15. Children’s Privacy
Our website is intended for a general audience and is not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe a child has provided personal information to us, please contact us so we can evaluate and address the situation appropriately.
16. Third-Party Websites
Our website may contain links to third-party websites, payment services, manufacturers, transportation providers, social media platforms, or other external services.
Trailer Tales LLC is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
17. Your Privacy Choices
Depending on where you live, you may have certain rights concerning your personal information.
These may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how personal information is used
- Opt out of certain marketing communications
- Exercise other rights provided by applicable law
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
18. Marketing Opt-Out
If you no longer wish to receive promotional emails from us, you may use the unsubscribe option included in the email.
You may continue to receive necessary transactional or service communications, such as order confirmations and delivery updates.
19. State Privacy Rights
Certain U.S. states provide residents with additional privacy rights.
Depending on your state of residence and applicable law, you may have additional rights regarding access, correction, deletion, portability, or the use of your personal information.
Trailer Tales LLC will handle valid privacy requests in accordance with applicable law.
20. California Residents
If California privacy laws apply to your personal information, you may have additional rights provided under applicable California privacy legislation.
Depending on the circumstances, these rights may include requesting access to personal information, requesting deletion or correction, and obtaining information about certain categories of personal information collected or disclosed.
California residents may contact us using the information below to submit a privacy request.
We will not discriminate against you for exercising privacy rights provided by applicable law.
21. Do Not Track
Some web browsers provide a “Do Not Track” setting.
Because there is currently no universally accepted technical standard for responding to Do Not Track signals, our website may not respond to every browser-based Do Not Track signal.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.
When changes are made, we will update the Effective Date at the top of this page.
We encourage you to review this Privacy Policy periodically.
23. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Trailer Tales LLC.
Trailer Tales LLC
Address: 1928 2nd Ave S St. Petersburg, FL 33714
Business Hours: Monday – Friday (9:00 a.m. – 5:00 p.m)
Saturday – Sunday (Closed)
Email: info@trailertalesllc.com
Phone Number: +1 786 548 6624
E.I.N: 82-3591750